If you paid by convenience store payment or a similar method, it may take some time for your payment to be applied to your account.
If your payment is not applied to your account even after waiting two to three hours, check whether there was a mistake made in the payment operation.
If there was no mistake made, please contact us using the inquiry form.
I processed a payment to change my account into a premium account but my account remains unchanged.
Please contact us if you do not solve problem
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