■ If you change your mobile phone and your payment method is the iOS or Android App payment
If you log in with a pixiv account that is currently subscribed to pixiv Premium, you will be able to use the premium features. However, if you do not cancel the Google Play or App Store payment method used for your previous billing, you will continue to pay using the previous payment method.
*For details regarding the cancellation of application subscription, please refer to this page.
■ If you change your device
・ PC Version
・ Mobile Version
・ iOS App
・ Android App
If you log in with a pixiv account that is currently subscribed to pixiv Premium, you will be able to use pixiv Premium through the devices listed above.
If you forgot the ID or email address of your pixiv account, you can check it in the User Settings.
If you forgot your registered pixiv Premium account, please refer to this page.
*Supported features differ according to each phone model and device.
Can I continue to use pixiv Premium even if I change my mobile phone or device?
Please contact us if you do not solve problem
Contact Us