- The creator creates the terms for their requests.
- Fans send in their requests.
- The creator receives the request.
- The creator accepts the request.
- Other fans co-request the work.
- The creator posts the work
- The request is reviewed
- Fans receive the finished work
- Profits are transferred (paid) to the creator
① The creator creates the terms for their requests.
- This is only required once.
- The creation of request terms is required to open requests.
- Request terms are the conditions under which you are opening your requests.
- You can create terms ad open your requests from the Manage Requests page.
(Where to find the Manage Requests menu)
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- How do I manage requests?
- What happens when I open my requests?
- How do I set a realistic target price?
- Do I have to take on all the requests I receive?
- Can I edit my request terms?
- Can I make multiple sets of Terms?
- Can I stop accepting requests?
Pending approval
② Fans send in their requests.
- If you find a creator you would like to send a request to, check their request terms, decide on the content you want and price, then send the request
- You can check the open request terms in the "Requests" tab on the creator's profile page
(Profile page)
- You can go to a creator's profile by clicking the "Accepting requests" badge by their name, or clicking on the "Send a request" button on any of their works' details page.
(Work page)
- When sending a request, fill in the details and payment amount on the Send request page, then click the "Confirm details" button to continue to the payment information page.
(Send request page)
- A list of all the requests you have sent can be found on the Manage Requests page.
(Where to find the Manage Requests menu)
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- What should I write in my request?
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- I'd like to have an in-depth discussion about a request. Can I use the pixiv Message feature to communicate?
③ The creator receives the request.
- When you receive a request from a fan, you will be notified by message, notification or e-mail.
- You can decide which requests you wish to take on upon considering the content, the price offered, and your schedule.
- You have 7 days to decide whether or not to accept the requests you receive.
- A list of all the requests you have received can be found on the Manage Requests page.
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- Do I have to take on all the requests I receive?
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In-progress
④ The creator accepts the request.
- Once you decide that you wish to take on a request, you can accept it.
- When accepting a request, you can choose to make it public or private. If you accept a request publicly, other fans can co-request it. Please visit this page for more details.
- You have 60 days from the day you receive the request to complete it. You should finish the work before the deadline.
Related Help articles
- Can I cancel a request that is already in progress?
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⑤ Other fans co-request the work.
- Public, in-progress requests can be co-requested by other fans, offering the same amount to the creator. Co-requesting a work is a way to show that you also like the content of that request.
- Creators can stop soliciting co-requests by making requests private even while they are already in progress. Only the creator can change the privacy settings for a request.
(Where to change privacy settings)
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⑥ The creator posts the work
- When the requested work is completed, the creator posts it on pixiv. You should post your work from the button at the bottom of the Request page. Other users will be able to see the work immediately after it is posted according to its privacy settings.
- Unlike normal work submissions, there are two choices of privacy settings for requested works: "public" and "URL restricted". If you want your work to be only visible to the fans who requested and co-requested it, please set the work as URL restricted.
- Additionally, creators can use the gift file feature to send fans a different file than the one they completed by request. Gift files can only be received by the fans who requested and co-requested a work. See this page for more details.
- Those involved in the request will not receive a notification at this stage.
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- What's the difference between a requested work and normal works?
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⑦ The request is reviewed
- Submitting a requested work does not mean that the request is complete, as the work will be reviewed first.
- While your work is reviewed, we need to confirm that it does not abuse the Requests feature and check for fraudulent payments. If we find any issues with your work during this stage, you may be asked for revisions.
- If you get a revision request and you've already posted a gift file, it will be made private. Please check to see if the content follows our Guidelines and Terms before trying to post it again.
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Request complete
⑧ Fans receive the completed request.
- Once your request has been reviewed, it is considered complete. The creator's profits will be set and further refunds will not generally occur.
- At this stage, all users involved in the request will receive notification and e-mail when the request is complete.
- Once the request is complete, please refrain from communicating directly with fans or the creator about revisions or redos of the work.
- Fans are invited to send in a new request after the request is complete if they wish for revisions. We do not recommend accepting revision requests with the Requests feature.
- Fans who have requested or co-requested a work can now give their thoughts to creators using the Fan Letter feature.
- Completed works that you've requested or co-requested are now displayed in the "Requested works" tab on your profile page.
- Works requested anonymously, are set to private, or are URL-restricted will not be displayed to other users.
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⑨ Profits are transferred (paid) to the creator
- The set profits will be transferred in the manner specified by the creator and the request will be fully completed. Good work!
- You can view the amount to be transferred and your transfer history on the Money Management page.
(Where to find the Money Management menu)
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- When will I receive my profits?
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